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Customer Service and Terms
- Secure Shopping Guaranteed
- Privacy Policy
- Safe and Secure Ordering
- Payment Methods
- Shipping
- Product Availability
- Returns
- Use Of This Site
- Typographical Errors
- Core Returns
- Copyright
- Trademarks
- Disclaimers and Your Safety
- Promotions
- Order Acceptance
- Dispute Resolution
- Enforcement
- Terms of Use in California
- External Sites
Your security is our primary concern. To ensure safe shopping, we use 128 bit Secure Socket Layer (SSL) encryption security, which is the highest level of security available today for secure e-commerce transactions. All pages containing your personal information, including credit card numbers, name, and address are encrypted while in transit. That means it cannot be read as the information travels over the Internet. SSL encryption makes shopping on the Internet the safest way to use your credit card. It is much safer than making a purchase in a store or charging your dinner in a restaurant.
We at Viniati Accessories understand many people are concerned about the safety of transferring their personal information on the Internet. We work hard to ensure your information is safe. At Viniati Accessories, we respect and value our customers and their privacy. The personal information you submit to us is used for purchase processing and account maintenance purposes only. This information is used to better serve our customers and will not be transferred to a third party for any reason.
Guaranteed Credit card security is a top priority for us, and we guarantee 100% secure ordering. Our secure server software is the industry standard for a secure online transaction. We use Secure Sockets Layer (SSL) technology, which encrypts your credit card number, name and address, ensuring that your personal information cannot be read as it is transmitted over the Internet. All credit card information utilizes state-of-the-art SSL encryption technology and is SET compliant.
VINIATI accepts these major Credit cards: American Express, Master Card, Visa and Discover.
VINIATI ships all of its products via UPS, FedEx, Bax Global, and a few Freight Companies. We will ship from the warehouse closest to you to ensure the best possible shipping price and time. UPS Ground shipping time ranges from 3 to 7 business days, dependent on your location. Please note that your order may arrive in more than one box from more than one location to service your order as quickly as possible. All shipping charges are based on the total order, so that you will only be charged one low delivery price. Also note that all one piece larger packages such as Hoods, Body Kits, Bumpers, ect. must ship by Truck Freight due to their size and weight.
Many of our products ship within 24 hours. Other products ship within 7 - 10 days of placing your order (not including weekends, holidays or the day the order was placed). Some specialty products require a longer lead-time. In such circumstances, our Customer Service team will notify you those lead-times via email. We'll do everything we can to ship your order as soon as possible.
All products purchased through VINIATI are backed by our 30 day return Guarantee. You can return or exchange your purchase within 30 days after the shipment date if you are dissatisfied for any reason, a 30% restocking fee will apply to all returns. All electrical products such as HID Headlight Kits, Video Adaptors, LCD Screens, ect do not apply to our 30 day return Guarantee and are not returnable, all sales are final on electrical products. Custom painted or made to order products such as Sub Boxes, Spoilers, Fender Flares, Grills, Jewelry ect do not apply to our 30 day return Guarantee and are not returnable. All overseas orders are final and do not apply to our 30 day return Guarantee. Note that all sales are final on Electrical products, Custom Painted products, made to order products and Special Order products, and all Tire and Wheel packages mounted or un-mounted. All returns MUST be accompanied by a return authorization number and returned products must be received by VINIATI within 30 days after the shipment date. All products must returned be in new undamaged and uninstalled condition with all factory packaging and paperwork to be eligible for return or exchange, all products that have been installed are not returnable and wll be refused. Shipping charges that you incurred will not be refunded unless the return is due to our error. We inspect each product before it is shipped to make sure that there is no damage before it leaves the warehouse. If your product arrives damaged, please contact us immediately so we can help you file a claim with the shipping company. We realize that problems may occur and are committed to working with you to assure your complete satisfaction with your purchase. So, if you have any problems or have any questions regarding fit, finish, warranty, or returns please contact us. It is our goal to respond to all of your questions and issues within 24 hours. Please submit your questions to the proper department. We promise that you will receive the fastest possible service.
The use of this site is governed by the policies, terms and conditions set forth below. Please read them carefully. By using this site, you agree to these terms of use. If you do not agree to these terms, you may not use this site. VINIATI reserves the right, at any time, to modify, alter, or update these Terms of Use, and you agree to be bound by such modifications, alterations, or updates.
In the event a product is listed at an incorrect price due to typographical error or error in pricing information received from our suppliers, VINIATI shall have the right to refuse or cancel any orders placed for product listed at the incorrect price. VINIATI shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, VINIATI shall immediately issue a credit to your credit card.
All product cores being returned must be received no later than 30 days from the delivery date of the product ordered. Once the core is received and is undamaged and considered a “usable core” VINIATI will issue a core credit in the same way payment was made. There will be no credit given for cores returned received over 30 days from original product delivery date.
Everything on our web site is copyrighted (unless otherwise noted) and may not be used except with our express written consent. Use of these images by you or other third parties for purposes other than placing an order with our web site, or using this site as a shopping resource is strictly prohibited and may violate the copyright laws, trademark laws, privacy laws and other laws and regulations. Nothing contained on this site may be construed as granting any license or right to use any of our trademarks or service marks without our prior written consent.
All trademarks, service marks, and trade names (collectively the "marks") that appear on our site are proprietary to VINIATI or other respective owners that have granted VINIATI the right and license to use such marks. Vehicles advertized on our site are those of the respective manufacturer and are used for identification purposes only. VINIATI and its products are not affiliated with any automobile manufacturer.
All information, services, products, and materials contained on this site, including text, graphics, and links, are provided on an "as is" basis with no warranty. To the maximum extent permitted by law, VINIATI disclaims all representations and warranties, express or implied, with respect to such information, services, products, and materials, including, but not limited to, warranties of merchantability, fitness for a particular purpose, title, non-infringement, freedom from computer virus, and implied warranties arising from course of dealing or course of performance. In addition, VINIATI does not represent or warrant that the information accessible via this site is accurate, complete or current. Price and availability information is subject to change without notice.
Certain offers may only apply to first time customers. These offers exclude all taxes and shipping fees. Only one discount per household may be allowed. These offers may not be valid with any other coupons or discounts and may not be applied to previously placed orders. Coupons have no cash value. VINIATI reserves the right to refuse to allow certain businesses, such as auto dealers and repair facilities, to purchase products pursuant to these special promotions. Any offers of Free Shipping may be applied to domestic (continental United States) orders only. VINIATI reserves the right to establish minimum purchase amounts required to qualify for any special offers.
The receipt of an e-mail order confirmation does not constitute the acceptance of an order or a confirmation of an offer to sell. VINIATI reserves the right, without prior notification, to limit the order quantity on any item and/or refuse service to any customer. Verification of information may be required prior to the acceptance of any order.
If any controversy, dispute or claim arising out of or related to your use of this site arises, the dispute will be resolved exclusively by binding arbitration in accordance with the commercial arbitration rules of the American Arbitration Association. However, VINIATI will have the right to petition a court of competent jurisdiction for the entry of injunctions and orders for specific performance relating to your unauthorized use of VINIATI trademarks, service marks, copyrights, patents, trade secrets or other intellectual property (collectively, the "Intellectual Property") or any act or omission by you that may impair the goodwill associated with the Intellectual Property.
All litigation, court proceedings, arbitration proceedings, mediation proceedings, lawsuits, court hearings and other hearings initiated by you must and will be venued exclusively in Sacramento County, California. This Terms of Use and the relationship between you and VINIATI will be governed by the laws of the state of California as if you signed this.
The provisions of this Terms of Use which conflict with or are inconsistent with applicable governing law will be superseded and/or modified by such applicable law only to the extent such provisions are inconsistent. Limitation on Liability VINIATI will not be liable for any direct, indirect, special, punitive, incidental, exemplary or consequential damages, or any damages whatsoever, even if VINIATI has been previously advised of the possibility of such damages, whether in an action under contract, negligence, or any other theory, arising out of or in connection with the use, inability to use, or performance of the information, services, products, and materials available from this site. These limitations will apply notwithstanding to any failure of essential purpose of any limited remedy. Because some jurisdictions do not allow limitations on how long an implied warranty lasts, or the exclusion or limitation of liability for consequential or incidental damages, the above limitations may not apply to you.
This site may include links to other sites on the Internet that are owned and operated by third party vendors and other third parties (the "external sites"). You agree that VINIATI is not responsible for the availability of, or the content located on or through, any external site. You should contact the site administrator or Webmaster for those external sites if you have any concerns regarding such links or the content located on such external sites.
Thank You,
Viniati
5050 Laguna Boulevard
Suite 112 -288
Elk Grove, California 95758
P: 888 Viniati
F: 888 264 3654


