Track Your Item(s) & Order Problems

In this section you will easily be able to track and notify us of any potential issues.

The following instructions will help get you taken care of in a fast, and structured way.  Following this method you'll be easily able to:

1.  Track a package
 
2.  Notify us of any potential problems or issues you are having with your item

Please download the attached form, and either fax or e-mail it back to us.

TEXT DOC

A dedicated representative will be assigned to the case, and will notify you of an update within 24 business hours, in which that time you will receive your personalized case number.  This is the easiest and fastest way for our customers to be taken care of in a timely manner and to make sure you are 100% satisfied.

Viniati is a member of the Better Business Bureau, and has been commited to give our customers the respect and confidence you deserve. Thank you for shopping with an accredited business, we appreciate you and pray for a steadfast resolution to your issue. 

 Thank you,

Viniati Customer Care Center